We’ve helped citizen-centric agencies deliver, implement, and run mission critical IT systems, sped up the adoption of processes and procedures, and enabled agencies to better serve citizens. Our active efforts include:
- SBA – Enabled SBA to leap from #30 to #6 on the Federal Government employee satisfaction survey. Improved employee satisfaction and overall performance with targeted change management and stakeholder outreach program.
- VA – Improved VA’s ability to serve the Veteran. Designed and implemented customer and supplier program that enabled procurement of the right products and services at the right time, quality-level, quantity, and location for Veterans and their families.
- NOAA – Leading $2.5B IT Transformation that has recovered $43M in IT operational costs. So far. Provided 24/7 cross-government data gathering and analysis effort in support of Deepwater Horizon.
- USDA – Enabled citizens to access Agricultural e-Gov programs to receive services where they lived. Supported the Program, Communications, Change and Financial management.