The Realization of the American Dream. CitizenCentric-SBCitizen-centric government connects the citizen, wherever they are, to crucial government programs. Ambit’s founder was an original author of the Federal eGovernment initiative, focused on delivering efficient and effective government to the citizen.

Today, our teams support the growth of small businesses, enable home ownership, enable the pursuit of higher education and support those who served to protect our freedom. We are recognized experts in the field of Government to Citizen (G-C) support.

Mission Successes

We’ve helped citizen-centric agencies deliver, implement, and run mission critical IT systems, sped up the adoption of processes and procedures, and enabled agencies to better serve citizens. Our active efforts include:

  • SBA – Enabled SBA to leap from #30 to #6 on the Federal Government employee satisfaction survey. Improved employee satisfaction and overall performance with targeted change management and stakeholder outreach program.
  • VA – Improved VA’s ability to serve the Veteran.  Designed and implemented customer and supplier program that enabled procurement of the right products and services at the right time, quality-level, quantity, and location for Veterans and their families.
  • NOAA – Leading $2.5B IT Transformation that has recovered $43M in IT operational costs. So far. Provided 24/7 cross-government data gathering and analysis effort in support of Deepwater Horizon.
  • USDA – Enabled citizens to access Agricultural e-Gov programs to receive services where they lived. Supported the Program, Communications, Change and Financial management.

Capabilities Enabling Mission

Technology Management

Information Management

  • Data Analytics & Management
  • Information Sharing
  • Information Security
  • Mobile Telecommunications Management

Technology Design

  • Enterprise Architecture (EA)
  • Enterprise Resource Management (ERM)
  • Requirements Definition & Management
  • Software Test, Demo & Evaluation

IT Operations & Maintenance

  • IT Facilities Management
  • IT Asset Management
  • Mobile Development Management
  • Systems Engineering

Operations Management

Information Operations

  • Portfolio Management Office (PfMO)
  • Program and Project Management Office (PMO)
  • Program Planning Budget and Execution (PPBE)
  • Continuous Process Improvement (CPI)

Finance Support

  • Capital Planning and Investment Control (CPIC)
  • Budget Planning and Execution (BP&E)

Acquisition Support

  • Design and Evaluation
  • Program Support
  • Industry Sharing Exchange Design (ISE)

Governance Design & Management

  • Change Control Board Management (CCB)
  • Facilitations & Communications Support
  • Council Design & Management
  • Industry Sharing Exchange Design (ISE)

Performance Management

Strategic Management

  • Rapid Strategic Planning
  • Technology Integration
  • Business Process Engineering
  • Enterprise Transformation Design and Management
  • Customer Relationship Management Support
  • Information Logistics

Customer Service Support

  • Communications
  • Social Media
  • Web Management
  • Organizational Change Management

Resource Management

  • HR Systems Management
  • Surveys & Analysis

1902 Campus Commons Drive – Suite 300 – Reston VA 20191

Tanya DelaneyCITIZEN CENTRIC